Interpretation Services for Medical and Clinical Settings

People who are not proficient in the language of the country in which they live may have difficulty accessing health services or understanding medical terminology. Throughout a typical day in a clinical or healthcare setting, numerous interactions may require use of translated patient materials or a medical interpreter.  Further, there are many times during the clinical trial process where the assistance of an on-site or remote interpreter aids in the trial data’s validity, including informed consent interviews, patient meetings and investigator meetings. These medical language services aid in patient safety and are critical components of patient care and satisfaction, as well as for contribute to securing true and informed consent.

Types of Interpretation Services

Interpretation can be consecutive, sequentially interpreting statements, which is ideal for smaller, one-to-one settings, or simultaneous, which is commonly used for large, one-to-many gatherings, such as investigator meetings. Whether in person, over-the-phone or via a video monitor, interpretation services help meet the needs of a diverse patient base and communicate in their native languages.

Spotlight on healthcare in the U.S. Communicating with patients in their native language is not only beneficial to the patient and the institution, sometimes, it is also the law. In the United States, many private healthcare providers receive federal funds through programs such as Medicare and Medicaid. All recipients of federal funds are required – per Title VI of the Civil Rights Act – to provide language services. Not providing these services to multilingual patients would discriminate on the basis of national origin, which includes one’s native language. Find out more.

Using only interpreters who have experience in the medical or regulatory fields is critical when selecting interpretation services within medical and clinical settings. Interpreters who understand the critical nature of accurate translation and the nuances of a highly-regulated environment mitigate risk and ensure safe outcomes.

Contact Welocalize Life Sciences for information about our professional medical and healthcare interpreters and interpreting services.

Find Out More

Read this issue’s featured employee interview for more information on our medical interpreter screening processes.

Contact Welocalize Life Sciences for information about our professional medical and healthcare interpreters and interpreting services.